Experience

Public (Retail World SA) e-Commerce Supervisor
August 2018 – Present

  • Oversee coordination and delivery of eCommerce assets
  • Manage and coordinate content creation team
  • Coordination of commercial actions for their online implementation
  • Oversee digital presentation of all products by merchandising, analyzing, and
  • optimizing a seamless customer experience to achieve business goals.

Public (Retail World SA) e-Commerce Administrator
October 2016 – August 2018

  • Managing e-Stores Merchandising (Oracle ATG Business Control Center)
  • Digital Campaigns & Promotional Activities Implementation
  • E-mail Marketing Implementation
  • Monitoring Promotional Activities & E-mail Campaigns Performance through
  • Analytic Tools
  • Web Site Optimization in Cooperation with UX Team
  • Competition & Market Analysis
  • Communication & Alignment with Marketing Team & Product Managers’ Team
  • Cooperation with Web Designers’ Team, Content Marketing Team, IT
  • Department, Web Fulfillment, Customer Service & PR

Public (Retail World SA) Web Content Marketing Executive
October 2015 – October 2016

  • Digital Content Creation & Optimization
  • Web Site Analysis & Keyword Research for SEO
  • Monitoring Digital Content Performance through Analytics Tool
  • Competition & Market Analysis
  • Communication & Alignment with Product Managers’ Team

GRAFIMA Print, Media Digital Marketing Consultant – Freelance
May 2014 – May 2016

  • Daily management of Corporate Social Media (Facebook, Twitter, Google plus,
  • Instagram, Linkedin)
  • Content Management- Management of Online Corporate image
  • Communication with customers and coordination of digital campaigns (Googleadwords, Facebook ads)

Dixons South East Europe – Computer Engineer
October 2010 – October 2015

• Fast and effective repair of PCs and mobile phones
• Organization and management of the in- shop Service department
• Communicating with customers and handling problems and complaints

Vodafone Greece – CSR Agent
December 2012 – August 2013 (9 months)

• Troubleshooting technical problems
• Receiving inbound calls and resolving problems

Intracom Telecom Network Engineer in ISDN & ADSL modem
March 2009 – October 2009 (8 months)

• Repair and assemble PCs and printers
• Handling problems and failures (record and process) of the corporate
clientele
• Technological support to the ISDN & ADSL modems of the corporate
clientele